Facility Tour

The infrastructure backbone is sourced from world-class vendors backed by skilled technology support teams so as to ensure that the infrastructure is available round the clock. Our call center operations can support diverse processes and can meet customer's increasing business needs.

Our infrastructure is capable of supporting channels across:

•   Voice
  
•   Chat
  
•   Email

Technology features:

1.  International Private Leased Circuits (IPLCs) routed through the Atlantic and Pacific routes
   
2.   Integrated voice coding and compression technology through fibre optics
   
3.   World-class Information Technology management and control processes
   
4.  Business Continuity and Disaster recovery plan and processes in place
   
5.  Technology Infrastructure has been designed to deliver maximum uptime and scalability

We have got 6000 sq.ft. of infrastructure facilities. We are well-placed to ramp-up and grow as per our client requirements. Our call center facilities span across BPO destinations of India- Noida, New Delhi, Gurgaon and Mumbai.

We offer a world-class, best-in-trade work environment and facilities to effect innovation and creative problem solving abilities in the MarkWorld human resource.